Before you can submit your items for authentication, you'll need to add funds to your account by purchasing LegitGrails Credits.
Submit items for authentication
Once your balance is topped up, you can submit your items for authentication.
You can do this by uploading images of your items and providing any necessary information, such as the brand and item type.
Track progress and receive results
Once your items have been submitted, you can track their progress using the dashboard. You'll receive notifications when the results of the authentication are available.
At LegitGrails, we leverage AI technology for initial checks before passing items to specialized human authentication teams, organized by brand category. Our experienced authentication managers have a background in marketplaces, with some having direct experience working with the brands we represent.
What are the LegitGrails Credits?
LegitGrails Credits are the internal currency used within the LegitGrails app for submitting authentication orders and engaging in other authentication-related activities. 1 credit is equivalent to 1 US dollar. Learn more about pricing and how credits work in the Pricing section.
Do you provide a certificate?
Yes, with each authentication with a certain outcome (Authentic or Fake) you can generate a certificate for free.
Do I need to submit orders manually?
Currently, the only option is to manually upload photos to the Platform. We plan to introduce a more efficient method for uploading photos in the future. For an API solution, please check out the API page.
What are accepted payment methods?
Clients from the EU can use Stripe (Visa, Mastercard, etc.) for payment. Clients outside of the EU can use both Stripe and PayPal for payment.
Do you provide invoices for businesses?
Yes, we do. If you are a business, you can register as such or change your settings in the Account Settings section. We recommend using Stripe for automatic invoice generation with your company details.
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Ask us about pricing, implementation, or anything else. Our knowledgeable reps are here to support you.
